When developing and maintaining a corporate culture, it is vital to keep communication as open and honest as possible. Employees that are encouraged to share their concerns and ideas openly enjoy a greater sense of purpose which results in lower turnover and higher employee satisfaction.
The higher the level of honesty the higher the likelihood of creating a strong relationship built on trust. When managers communicate more with their employees, especially about their ambitions, strengths and concerns, they’re more likely to feel valued, resulting in higher levels of engagement. This strongly accounts for the interactions between managers and employees but also prominently between co-workers themselves. Tony Hsieh, CEO of Zappos, famously translates this into one of Zappos’ core values “Build Open and Honest Relationships With Communication”.
During our missions, we strongly focus on the relationships at all levels of the company as well as the internal communication between all the co-workers as well as the communication with all external parties, especially the client communication. The way people communicate within an organisation, says a lot about their health and wellbeing status. A healthy communication is vital for any organisation’s sustainability.